With fourteen years experience of supporting healthcare teams across a range of settings I bring a broad range of skills and qualifications.

I pride myself on taking a facilitative approach, enabling teams to identify opportunities for improvement whilst developing their own capabilities for future projects.

Key skills;

• Safety management systems; in depth research exploring learning from safety-critical industries to inform future healthcare safety

• Human factors; specialising in complex adaptive systems and supporting understanding and application of methods such as FRAM, FMEA, Accimap, HTA, link analysis, observation and interviews

• Appreciative inquiry

• Quality improvement methods and practice

• Measurement for improvement

• Healthcare ethics including promoting autonomy and personalised care
  

Previous projects include;

• Facilitating Patient Safety Specialist training

• Supporting capability development in PSIRF teams

• Understanding the work as done of incident investigators, enabling greater appreciation of positive adaptations for safety

• Improving recognition and response to sepsis

• Identifying facilitators of staff wellbeing to improve retention rates

• Applying human factors thinking to safeguarding practice and reviews

• Developing and delivering in depth human factors training relevant to staff across healthcare systems

• Enabling teams to overcome system barriers to shared decision making

• Supporting implementation of NICE guidelines in primary care

About Me - Brook Howells

Human Factors Specialist
Chartered and Registered Member of CIEHF

MSc Human Factors and Ergonomics
Loughborough University

Postgraduate Certificate in Innovation and Improvement Science
Lancaster University

MA Applied Ethics
University of York

Qualifications